Store Profile

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Hope's Outlet

2424 Glade St., Muskegon Heights, MI 49444

2.9/5
(8)

Community Outreach

Charity Affiliation: Community

Hours

  • Mon : 10:00 AM - 6:00 PM
  • Tue : 10:00 AM - 6:00 PM
  • Wed : 10:00 AM - 6:00 PM
  • Thu : 10:00 AM - 6:00 PM
  • Fri : 10:00 AM - 6:00 PM
  • Sat : 10:00 AM - 6:00 PM
  • Sun : Closed

2424 Glade St.
Muskegon Heights , MI 49444

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Unregistered User
Selection (3)
Pricing (3)
Organization (3)
Customer Service (3)
Cleanliness (1)
Overall (2.6)

I literally had to walk out of the store. It smelled so bad that my nose started to burn and I started to gag.

Unregistered User
Selection (3)
Pricing (3)
Organization (2)
Customer Service (4)
Cleanliness (3)
Overall (3)

Unregistered User
Selection (4)
Pricing (3)
Organization (1)
Customer Service (5)
Cleanliness (1)
Overall (2.8)

The store is cram packed FULL of things mostly clothes. I like shopping here but I never walk in looking for a specific item. It's hit or miss with this place. The prices for the most part are decent BUT the furniture is higher priced than ArtVan. I personally was able to talk the manager into negotiating the price for a love seat that I had my eye on. They were asking $59.99 & it had washable marks on the cushions so I pointed that out & was given a discounted price of $40.00 so I bought it. Overall, It's not a bad place for thrift shopping. Due to all the items they have it is a mess. I don't mind picking through things to find something I want rather than paying outrageous prices in a spotless store.

Unregistered User
Selection (1)
Pricing (1)
Organization (2)
Customer Service (5)
Cleanliness (4)
Overall (2.6)

Use to enjoy going here when husband is laid off in the winter. Sadly though it seems higher and higher prices and lower quality used items I donated much of my parents estate sale, clothing, decorative, items etc.., because I was so happy that the clothes were sold inexpensive and the low income could actually buy more than one or two items when shopping. Now the new items are higher and the nicer donations are pricier, we looked at a grill and found the bottom all rusted and the burners under the grill portion were all unusable and the price was around 50 plus or more dollars. Things were glued together and toys that were meant to be sold together such as a child battery operated train was priced individually and once all the pieces hooked together it was only about 25 percent less than if brand new purchase. I donate my things to a little church store that uses ALL of the money to pay for the low income or less fortunate to have a food give a way on Fridays. And now we shop there. Thanks for your time in reading this and hopefully someone will make changes this use to be a great store when it first opened and for the following year or so. Now I feel it is more about the money and profit than helping the community. No always but most of the time.

Unregistered User
Selection (3)
Pricing (4)
Organization (1)
Customer Service (4)
Cleanliness (1)
Overall (2.6)

Unregistered User
Selection (2)
Pricing (2)
Organization (1)
Customer Service (2)
Cleanliness (1)
Overall (1.6)

you can find some deals on clothes, but anything else is way way too overpriced. STORE IS SOOOOOO DIRTY and just plain nasty. MAkes you avoid the place

Unregistered User
Selection (3)
Pricing (5)
Organization (3)
Customer Service (5)
Cleanliness (3)
Overall (3.8)

High turnover of items. You must go often to find the best stuff. Super staff and a positive goal.

Unregistered User
Selection (4)
Pricing (5)
Organization (3)
Customer Service (5)
Cleanliness (3)
Overall (4)

Only a couple stores so what gets delivered gets put on the shelves. No behind the scene pickers culling off the best stuff before it leaves the back room. Good stuff goes fast though, so stop by often!