Store Profile

Payment Methods Accepted:

The Salvation Army Thrift Store

400 Columbia St., Utica, NY 13502

3.1/5
(11)

The Salvation Army

Charity Affiliation: The Salvation Army

Hours

  • Mon : 9:00 AM - 7:00 PM
  • Tue : 9:00 AM - 7:00 PM
  • Wed : 9:00 AM - 7:00 PM
  • Thu : 9:00 AM - 7:00 PM
  • Fri : 9:00 AM - 7:00 PM
  • Sat : 9:00 AM - 7:00 PM
  • Sun : Closed

400 Columbia St.
Utica , NY 13502

Get Directions
Unregistered User
Selection (2)
Pricing (1)
Organization (3)
Customer Service (3)
Cleanliness (3)
Overall (2.4)

very poor selection and pricing is high. Used shoes for $10??Cup and saucer $5?? Used to shop there regularly but not anymore.

Unregistered User
Selection (3)
Pricing (2)
Organization (1)
Customer Service (2)
Cleanliness (2)
Overall (2)

Frustrating, time-consuming experience. Clothing is not organized by size, store tags are stapled right over sizes in most cases, and racks are packed so tight that it's hard to even pull an item off the rack. Any mistakes made at the cash register are settled in favor of the store; customers are apparently not valued. Dirty clothing was hanging on the racks, and the store in general did not seem very clean. Overall I would not choose to shop here again.

Unregistered User
Selection (2)
Pricing (1)
Organization (4)
Customer Service (3)
Cleanliness (3)
Overall (2.6)

Its sad when th prices are higher than what they are in stores and that it is supposed to help the poor. The poor can't afford to shop at the Salvation Army. Plus half the good items end up out the back door, and if they dont sell items instead of giving them away since they were DONATIONS the literally destroy them so no one can get them out of the dumpster. Way to help the community. All it is, is a farce to line the pockets of the managers.

Unregistered User
Selection (1)
Pricing (2)
Organization (2)
Customer Service (3)
Cleanliness (2)
Overall (2)

Poor hours, poor selection outside of clothing which the store is 90%. Not always clean and organized and selection has declined greatly in the last few years.

Unregistered User
Selection (4)
Pricing (4)
Organization (5)
Customer Service (3)
Cleanliness (4)
Overall (4)

Unregistered User
Selection (3)
Pricing (1)
Organization (4)
Customer Service (5)
Cleanliness (3)
Overall (3.2)

Unregistered User
Selection (3)
Pricing (4)
Organization (3)
Customer Service (3)
Cleanliness (2)
Overall (3)

Average store. Has bigger selection for area, not always clean though.

Unregistered User
Selection (5)
Pricing (5)
Organization (5)
Customer Service (4)
Cleanliness (4)
Overall (4.6)

Great people always pleasant. Just wish they would be able to move the location. I'm there 3 times a week great finds.

Unregistered User
Selection (2)
Pricing (3)
Organization (2)
Customer Service (1)
Cleanliness (2)
Overall (2)

Unregistered User
Selection (4)
Pricing (4)
Organization (4)
Customer Service (3)
Cleanliness (3)
Overall (3.6)

Wednesday is their big sale day.

Unregistered User
Selection (4)
Pricing (5)
Organization (4)
Customer Service (4)
Cleanliness (4)
Overall (4.2)

it's great selection and price. I think Tuesday is half price for student although it is already really cheap. When I lived in the area for a year, I got so many great stuff.